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Privacy policy

SODIAM values the privacy of those who provide personal data to us. This privacy policy describes how and why we collect, store and use personal data, and provides information about individual’s rights.

This privacy policy applies to personal data supplied to us, either by an individual or by organisations. We may use personal data supplied to us for any of the purposes as set out in this privacy policy, or as otherwise disclosed at the point of collection.

1. What terms are used in this privacy policy?
In this privacy policy, we use the terms:

2. Who is responsible for your personal data?
SODIAM is the data controller responsible for your personal data. Our contact details are provided below.

3. What personal data do we collect and process?
We collect and process the following personal data from you:

If you provide information to us about any person other than yourself, you must ensure that they understand how their information will be used, and that they have given their permission for you to disclose it to us and for you to allow us, and our outsourced service providers, to use it. If we need personal data in respect of individuals associated with customers, we ask our customers to provide this privacy policy to such individuals as data subjects.

4. How do we collect your personal data?
In the majority of circumstances, we will collect personal data (i) from our customers or anyone with an interest in our services, (ii) from our partners and suppliers, (iii) from people wishing to receive our communications and (iv) from our employees. We may also have to collect your personal data (v) from third-parties.

The circumstances in which we can collect personal data about you are the following:

Where we need to collect personal data by law or in order to process your instructions or perform our services and you fail to provide that data when requested, we may not be able to carry out your instructions or perform the contract we have or are trying to enter into with you. In this case, we may have to cancel our engagement or contract you have with us, but we will notify you if this is the case at the time.

5. How will we use your personal data and on what basis?
We will use your personal data in such a manner as we believe is reasonably necessary only for the following purposes and on the following legal basis:

6. Who else may have access to your personal data?
On occasion, we may need to share your personal data with third parties. We will only share personal data where we are legally permitted to do so.
Where you provide us with personal data as a customer, we will assume, unless you instruct us otherwise in writing, that we can disclose your personal data in such manner as we believe is reasonably necessary to provide our services (including as described in this privacy policy), or as is required under applicable law.

We share your personal data:

7. Security of your personal data
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We put in place strict confidentiality agreements, including data protection obligations, with our third-party service providers.
We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Your rights
You have various rights with respect to our use of your personal data:

You may, at any time, exercise any of the above rights, by contacting us using the contact details provided below. If we have doubt about your identity, we may request you to provide us with a proof of your identity, i.e. a copy of your passport, or any other valid identifying document.

9. Withdrawal of consent
When personal data is processed on the basis of your consent, you may withdraw consent at any time.

Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there is another legal ground for the processing.

In the event that you no longer want to receive any marketing communications from us, please use the unsubscribe option (which is in all of our marketing emails to you) or contact us using the contact details provided below. Withdrawal of consent to receive marketing communications will not affect the processing of personal data for the provision of our services.

10. How long do we keep your personal data?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting and, where required for us to assert or defend against legal claims, until the end of the relevant retention period or until the claims in question have been settled.

Upon expiry of the applicable retention period we will securely destroy your personal data in accordance with applicable laws and regulations.

11. Cookies
To learn more about our use of cookies or similar technology please check our cookie policy.

12. Links to other websites
Our website and social media pages may link to other, unaffiliated third-party websites and/or social media pages. Please note that we are not, and cannot, control or be responsible for the content or privacy and confidentiality practices of any third-party websites. You must always carefully review the privacy and confidentiality policy of any third-party website that you may visit in order to understand how the operators of that website may collect, store and use your personal data.

13. Changes to our privacy policy
We reserve the right to update and change this privacy policy from time to time in order to reflect any changes to the way in which we process your personal data or changing legal requirements. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

This privacy policy was last updated in May 2019. Please check back regularly to keep informed of updates to this privacy policy.

14. Contact details
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our privacy team at:
SODIAM E.P.
Rua Rainha Ginga 87, 7th floor
Edifício Endiama/De Beers
1072 Luanda, Angola
Tel: + 244 / 924 156 986
E-mail: info @ sodiamsales.com

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